Media Advisory
Telephone Scam
The San Jose Police Department received a report of a scam attempting to impersonate the City of San José’s Customer Contact Center –
(408) 535-3500.
This scam may follow a similar formula: The victim (targeting Spanish-speakers) receives a call about having an overdue water, garbage or electricity bill.
The caller requests that bill payment via Zelle or another option. This is a scam!
In many scams, a caller tricks caller-ID into saying the call is coming from a reliable location, and then impersonate an individual representing the “calling location.”
If you receive such a call, do not provide any personal identifying or bank information. Instead, hang up immediately! If you have been a victim of this or any other scam, file an online report (www.sjpd.org) with the San Jose Police Department or call (408) 277-8900.
We also recommend that you contact your banking institution to make them aware of the scam if you have fallen victim to it. For more information on current, common scams visit www.fraud.org.